Terms of Service

By accessing or using Purple Venture Studio (“Platform”), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the Platform.

Different stakeholder roles (Admin, Robin Hood, Insight Associate, Capital Investor, Builder) have distinct rights and responsibilities as outlined throughout these terms.

Builders: May self-register with email, Google OAuth, or magic link. Multi-factor authentication is optional but encouraged.

Robin Hoods, Zero Associates, Capital Investors: Access is by invitation only after verification. Multi-factor authentication is required for Robin Hoods and Capital Investors.

Admins: Created manually. Email + MFA required.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Mutual Acceptance: No engagement proceeds without explicit acceptance from both Builder and service provider. No auto-assignment of work.

Scope & Deliverables: All engagements must have defined scope, milestones, timeline, and payment terms. Changes to scope require mutual agreement.

Milestone Completion: Deliverable acceptance by Builder triggers automatic payment release. Acceptance is irreversible for that milestone.

Right to Decline: Service providers retain the right to decline any engagement at any time before acceptance.

Escrow Funding: Builders must fund escrow before engagement activation. Funds are held securely until milestone completion or dispute resolution.

Platform Fees: The Platform charges an 8% fee on all transactions, deducted from milestone payments before release to service providers.

Payout Terms: Service providers may request payout of available earnings (minimum $50). Processing time: 2-5 business days.

Refunds: Refunds are only available through platform arbitration following dispute resolution procedures.

Valid Disputes: Disputes may be raised for scope violations, incomplete deliverables, or quality issues. Taste-based disputes are not valid.

Platform Arbitration: The Platform arbitrates all disputes. Admin decisions are binding. Resolution options: approve rework, partial refund, full refund, or dismiss dispute.

Appeals: Limited appeals available within 7 days with new evidence. Appeal decisions are final.

No Business Outcomes: The Platform guarantees process quality (scope adherence, clarity, completeness) but not business outcomes (funding success, revenue growth, product-market fit).

Deliverable Ownership: Builders own final deliverables they commission. Service providers retain authorship rights.

Data Portability: You can export your commissioned deliverables, decision memos, and performance data. Platform intelligence (Signal Board, scoring algorithms, pattern libraries) is proprietary and non-exportable.

Platform IP: All platform features, methodologies, matching algorithms, and intelligence systems are proprietary to Purple Venture Studio.

Engagement Scoping: All communications, deliverables, and data within engagement workspaces are confidential to participants only.

Robin Hood Anonymity: Robin Hood identities are protected. Display aliases are used during engagements. Identity reveal is optional and controlled by the Robin Hood.

Third-Party Sharing: Builders may create time-limited, watermarked share links for external parties. Service providers may feature sanitized work in portfolios with client permission.

You agree not to:

• Misrepresent your qualifications, experience, or role
• Share confidential engagement information outside the platform without authorization
• Attempt to circumvent platform fees by conducting transactions off-platform
• Submit fraudulent disputes or abuse the arbitration system
• Extract or scrape platform intelligence, algorithms, or proprietary data
• Use the platform for illegal purposes or harassment

The Platform reserves the right to suspend or terminate accounts for policy violations, fraudulent activity, or inappropriate conduct. Suspended users will be notified with documented reasons.

Active engagement payments will be handled according to completion status and platform arbitration where applicable.

You may request account deletion at any time. Personal data will be anonymized while engagement outcomes are preserved for platform integrity.

Purple Venture Studio provides a marketplace platform connecting service providers with clients. We do not guarantee:

• Business outcomes (funding success, revenue, PMF)
• Specific results from consulting or research engagements
• Investment returns based on Signal Board or due diligence
• Continuous platform availability (though we strive for it)

The Platform's liability is limited to the fees paid for the specific engagement in question. We are not liable for indirect, consequential, or business damages.

For Service Providers: You agree to deliver work that meets agreed scope, follows professional standards, and adheres to timelines. Quality disputes are resolved via platform arbitration.

For Builders: You agree to provide necessary context, respond to clarification requests promptly, and raise disputes in good faith (scope violations only, not taste preferences).

For All Users: Maintain professional conduct, respect confidentiality, and participate in dispute resolution constructively.